Enterprise Mobility Blog

Over 90% of Traditional Voice-Driven Mobility Solutions to Leverage Data Analytics by 2020

by Pat Nolan |11/20/2018

Mature markets for voice-enabled mobility solutions see significant productivity and efficiency gains from these intuitive and hands-free technologies. Frontline workers can complete workflows such as picking, shipping, receiving and maintenance checklisting much more quickly and smoothly with voice guided and validated tasks enabled on their mobile devices. Currently, data analytics is a nice-to-have capability that complements these voice-enabled workflow solutions with an added touch of visibility. Soon, however, this will be a competitive need-to-have. Learn more

Out with the Old In with the New: Google Deprecating Device Admin with Updated Enterprise Recommended Program

by Connor Collier | 11/7/2018

As mentioned in our blog on Apples Device Enrollment Program Sour Apple: Vulnerability Issues with Apples Device Enrollment Program firms are looking for new ways to implement enrollment programs for their mobile devices. As companies transition to devices supported by the likes of industry pillars Apple and Android, methods for large scale Enterprise Mobility Management are becoming a premium for those that wish to expedite and simplify the device configuration process. Learn more

Helium: Apple’s New Foe

by Spencer Gisser | 11/2/2018

Despite a bizarre incident, and much like the noble gas itself, smartphone manufacturers are unlikely to react. Tech publications have been abuzz over something strange at Morris Hospital in Ottawa, IL. In total, 40 iPhones and Apple Watches experienced a mysterious litany of failures including non-responsive touch screens, lost cellular connectivity, and charging problems. Learn more

Sour Apple: Vulnerability Issues with Apple’s Device Enrollment Program

by Connor Collier | 10/22/2018

As more companies turn to Apple for their corporate devices of choice, bulk ordering and large scale configuration have tasked the mobile technology titan with creating a more fluid method for Mobile Device Management (MDM). In 2014, Apple introduced their Device Enrollment Program, a program that would allow them to auto configure devices upon purchase. The upside? Apples ability to automate the configuration process reprieves IT departments from having to configure devices in bulk, or firms from paying for additional third party management systems. Learn more

Enterprise Mobility Customers Beware: Long Lead Times and Inventory Shortage Anticipated Through End of 2018

by Spencer Gisser | 10/11/2018

Intel is suffering a severe manufacturing shortage of its 14nm semiconductors, electronic components that Intel’s customers use in manufacturing such devices as smartphones and tablets and notebooks. Intel has released an open letter to its customers and partners pledging rapid changes and affirming the belief that Intel will meet the full-year revenue outlook the company announced in July. Learn more

Google’s Grab and Go Loaner Program is a Natural Step for the Tech Giant’s Enterprise Ambitions

by Pat Nolan | 08/21/2018

For just over a year, Google has been developing and internally deploying a laptop loaner program they call Grab and Go. The premise is simple enough ̶ a PowerGistics shelving tower sits in an open area within a workplace environment, housing a stack of fully charged and enterprise grade Chromebooks ready-to-go for temporary users Learn more

The Big Rig Biz Meets Big Data, Tech

by Pat Nolan | 08/07/2018

The collective transportation and logistics industry shows a strong embrace of technological developments. VDC’s 2018 Enterprise Buyer Behavior study of mobile technology end users finds a 51.1% year over year increase in transportation respondent’s extreme satisfaction with the pace of their organization’s mobile initiatives, and a 23.4% twelve-month improvement in extreme satisfaction with the adoption of mobile applications. Learn more

Emerging Retail Initiatives: Ship-From-Store and Reverse Logistics

by Hunter Reynolds, with Pat Nolan | 08/02/2018

VDC estimates that E-commerce accounted for 10.6% of all global retail sales at the start of 2018 and will grow to 17.6% by 2021. To capitalize on the growing E-commerce opportunity, many retailers have recently re-worked their logistics programs to better service online customers. Ship-from-store capabilities are becoming increasingly popular in the industry – they allow online orders to be fulfilled from the inventory of nearby stores in the event that the product is out of stock in the warehouse(s) that handle(s) most online orders. Learn more

Rumored ARM Chip Sparks Interest in 2-in-1 Computers

by Spencer Gisser | 07/09/2018

Rumors of the upcoming Qualcomm Snapdragon 1000 could signify major changes for mobile computing. As smartphone processors become more powerful, some have reached the point where they can run systems more like personal computers than smartphones or tablets. Over the past several years, some companies have embraced this approach and have begun to offer devices with Advanced RISC (Reduced Instruction Set Computer) Machine (ARM) processors, which are typically found in mobile devices that run operating systems beyond the typical reach of smartphones and tablets. Learn more

5G Opportunities to Speed up Manufacturing’s Lagging Mobility Pace?

by Pat Nolan | 07/06/2018

The 3rd Generation Partnership Project (3GPP), a collaborative telecommunications standard development organization, has its final milestone on the road to universal 5G availability in sight. This is a road the collective is in part tasked to pave; it is 3GPP’s job to set the standards and specifications for 5G networks and technologies. The organization’s last step regarding 5G is its Release 16, which will expand on large-scale, ubiquitous IoT use cases for the most robust wireless network standard to date. Release 16’s full anticipated timeline spans between now and 2020. Learn more

World Cup Mobility: 2018 Tech Features for Fans, Officials, and Teams

by Pat Nolan, with Hunter Reynolds | 06/29/2018

Until July 15th when one of the thirty-two qualifying international football teams claims the title of Word Champion in the final game of the tournament, it is all eyes on Russia as they host the 2018 FIFA World Cup. Not many of us are fortunate enough to hop around the eleven Russian host cities throughout June and July to enjoy the tournament live, and so a vast majority of the global population is confined to a screen-based experience. Learn more

Could Blockchain be the Future of Mobile Communication?

by Hunter Reynolds, with David Krebs | 06/27/2018

Facebook is launching a new blockchain initiative – and no, it’s not to create FaceCoin, nor any other ‘app’tly named cryptocurrency. The head of their Messenger app, David Marcus, has been appointed to run a blockchain dedicated team that will comprise fewer than a dozen people for now, a handful of whom are Instagram high-ups. Learn more

New Report Shows Substantial Growth of Cyberattack Rates across Industries

by Hunter Reynolds, with Pat Nolan | 06/22/2018

If you are worried about the future fortitude of the cybersecurity and data privacy efforts intended to protect your personal information, you are not alone. Lately, there has been an outcry of concern from consumers, media outlets, and politicians regarding that very issue. Learn more

Is Security and Privacy Finally Sexy? BlackBerry Hopes So With KEY2 Reveal

by Hunter Reynolds, with Eric Klein | 06/08/2018

BlackBerry hosted a live unveiling of their newest smartphone, the KEY2, this Thursday. The company’s marketing strategies and messaging show that BlackBerry is aiming squarely at business professionals with its KEY2 smartphone. While this is the right move it may also be their only move. The KEY2 is very similar to the KEYone, however, does offer some improvements to the keyboard, memory configuration, rear camera and overall design. Learn more

The Enterprise Implications of Apple’s 2018 WWDC

by Hunter Reynolds, with Eric Klein | 06/06/2018

In their WWDC (Worldwide Developers Conference) this Monday in San Jose, California, Apple unveiled a host of new software for their iPhone, iPad, Apple Watch, and Mac that will be made available to the public later this year. The newest operating systems are the iOS 12 for iPhones and iPads and MacOS Mojave for Apple’s laptops and desktops. In addition to flashing their newest products and updates, Apple addressed iPhone addiction and data protection, thereby seizing the WWDC as an opportunity to paint themselves as a company that cares about the consumer. Learn more

Maximize Conference Highlights Field Service Challenges

by Spencer Gisser | 05/24/2018

ServiceMax concluded its annual conference this week, in which the company showcased its offerings, the benefits it drives for its customers, and its partner network. CEO Scott Berg led the keynote address, which covered ServiceMax’s new features and its achievements over the past year. Berg encouraged attendees to consider three questions throughout the conference: how to optimize when service occurs, how to make the most of IoT, and how to engage with proactive and predictive maintenance. These issues tie together some of the most important issues and priorities in field service. Learn more

Sitting on $4.3 Billion of Unsold Inventory, H&M Falling Victim to their Low Tech Approach to Inventory Management

by Nick Elia, with Chris Kondracki | 04/25/2018

While a decent chunk of retail organizations over the past few years have been increasing their in-store and online sales via investment in Omni-channel initiatives to keep up with the likes of Amazon, retailers like H&M have fallen behind. This can be seen most notably in H&M’s struggle to sell off $4.3 Billion of unsold inventory. As a way to combat their inventory problem H&M has been increasing the amount of markdowns they have, but this in turn has led to slipping sales and more importantly, lower profits. Learn more

Business Benefits Crucial to Wearables

by Spencer Gisser | 02/26/2018

Wearable solution providers are discovering the importance of focusing on the business benefits that they can provide. It is not enough to offer a flexible platform upon which customers can build – wearable companies must work with partners and prospective customers to learn what metrics their solutions can improve and map a specific path to those goals. Many wearables companies have not approached the market with a business benefit framework, and these organizations have become mired in “pilot purgatory.” Appealing to forward-thinking research and development units, many wearable companies expect prospective organizations to view their products as enabling new workflows and driving business benefits. Learn more

Omni-Channel Report Announcement

by Nick Elia | 01/12/2018

VDC’s Enterprise Mobility & Connected Devices practice is announcing the release of our report on omni-channel retailing, the challenges retailers have experienced implementing omni-channel operations and the impact they have had on retail organizations operations when done right. VDC defines omni-channel as an evolutionary step above multi-channel, and involves organizations taking a channel-agnostic approach to customer service and retail by attempting to seamlessly integrate shopping across both physical and digital channels. Learn more

McAfee Bolsters Cloud Capabilities with Skyhigh Networks Acquisition

by Spencer Gisser | 11/28/2017

Yesterday, McAfee announced a definitive agreement to acquire Skyhigh Networks. Although the terms of this deal are still unannounced, Skyhigh Networks CEO Rajiv Gupta will join McAfee CEO Chris Young’s leadership team to run McAfee’s cloud business unit. This deal allows McAfee to build a more comprehensive security portfolio with a full suite of cloud management and security tools. Given recent consolidation in the security market, and especially of large security companies acquiring cloud management companies, Skyhigh Networks’ security analytics capabilities are especially valuable to McAfee. Learn more

BlackBerry Talks the Talk – Still Has Work to Do

by Eric Klein | 11/17/2017

BlackBerry continues to move beyond its hardware roots―and speaks that way too. I had the opportunity to attend BlackBerry’s annual security summit in NYC earlier this week, and left with a different view of the storied vendor. While BlackBerry’s progress may not be visible, it has assembled a comprehensive security platform and has demonstrated it has fully transitioned from being “that phone company”. Learn more

ServiceNow Makes its 4th Acquisition this Year: Nabs SkyGiraffe

by Eric Klein | 11/02/2017

Since joining the ranks of the ~100 US-based companies with $1B+ in revenues in early 2016, ServiceNow has made several notable tuck-in acquisitions. When viewed in aggregate, the business problems and the technologies the acquirees had focused on (the IoT, machine learning, chatbots, and mobile development) show that ServiceNow wants to become a more strategic partner to its customers. Learn more

Latest BlackBerry Partnership Signals a Significant Market Opportunity for End-to-End Asset Tracking Solutions

by Nick Elia, with Eric Klein | 09/29/2017

In today’s world, transport and logistics are crucial to global trade, organizations have become reliant on sophisticated technologies and services to keep the flow of raw materials and finished goods constant. In this highly competitive environment, organizations have been taking advantage of a combination of cloud, mobile and satellite technologies as a way to manage demand, track assets, and address key challenges such as aging infrastructure, spiraling fuel costs, weather disruption, regulatory pressures, and complex intermodal networks. Learn more

ServiceMax Conference Off to Strong Start

by Spencer Gisser | 09/21/2017

ServiceMax's eighth annual field service conference has kicked into full gear. Hosted in the Encore at Wynn, Las Vegas, 'Maximize' features three days of industry-specific sessions, a CSO summit, and session tracks encompassing service leadership, service transformation, product technology, service industry trends, and service technology. With today's opening keynote and field service vision keynote, Maximize transitions to a series of breakout sessions that will last for the rest of the conference. Learn more

Why organizations should reevaluate their cybersecurity initiatives following the Equifax security breach

by Nick Elia, with Chris Kondracki | 09/20/2017

Equifax, a major credit reporting agency, announced in the beginning of September that hackers had gained access to company data that included Social Security numbers, driver’s license numbers, addresses, and other sensitive data for approximately 143 million people in the U.S, and about 44 million people in Canada and the U.K. This was recorded as one of the largest cyberattacks against one of the big 3 credit agencies and is the third cybersecurity threat Equifax has encountered since 2015. An astonishing 50% of people within the US were most likely affected by this breach, and practically anyone who has a credit report or has ran one in the past year most likely falls under this category. Learn more

The ARKit in Apple’s iOS 11 will completely change the user experience on iPads and iPhones

by Nick Elia | 09/08/2017

This Fall Apple will be releasing iOS 11 and have been updating their public beta versions over the past month. Given that their annual iPhone event is taking place on September 12th, expect the update to be available sometime following this date. iOS has been around for about 10 years but this version is of particular interest to many people due to the unique added capabilities that are going to be available, one of which is the new AR framework that they have implemented into iOS 11. Learn more

Surprise, Google has Enterprise Aspirations for Chrome—VMware Gets in First

by Eric Klein | 08/24/2017

VMware announced it was expanding its partnership with Google this past May to accelerate the adoption of Chromebooks (the announcement was timed for Dell EMC World). The company has now revealed the partnership has expanded since, and that its AirWatch EMM platform has achieved full integration with Google’s Chrome Device Management. Learn more

Mobile Worker Report Announcement

by Nick Elia | 08/11/2017

VDC’S Enterprise Mobility & Connected Devices practice is announcing the release of our report on the mobile worker population. According to our research the mobile worker population has exceeded 1.76 billion as of 2016, and accounts for approximately 59.4% of the total global employment. VDC classifies mobile workers as someone who spends the majority of their day performing tasks and responsibilities in some type of mobile capacity. These include specialized line of business workers such as sales reps, field workers / technicians, delivery drivers, registered nurses, and even telecommuters as well. Learn more

Recent VDC Research Evidences a Significant Policing Technology Gap

by Colie Lueders, with David Krebs 08/07/2017

The capabilities of technologies used by today’s police force are not keeping up with advances of policing operations according to recent research conducted by VDC. Today’s public safety officers are already juggling various technologies as part of their daily workflow, including two-way radios, vehicle-mounted computers, radar guns, recording devices, mobile phones etc. Learn more

Symantec Acquires Skycure

by Spencer Gisser | 07/17/2017

Cybersecurity firm Symantec has announced its plans to acquire mobile threat defense vendor Skycure. The deal was for an undisclosed sum, and is expected to close in the third quarter of 2017. This is the second acquisition of an Israeli cybersecurity startup that Symantec had announced in a week. Earlier, Symantec had announced its intention to buy Fireglass, best known for its anti-ransomware browser isolation capabilities. This deal is expected to close in the third quarter of 2017. Learn more



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