Field Service Management

by David Krebs, October 2020

Inside This Report
By connecting devices, people, and business networks, the next generation of field mobility solutions are changing the way business and customer-critical assets are being managed, facilitating the shift from a reactive service model to a proactive, predictive, and preventative service model. Leveraging new technologies such as IoT, unprecedented insight into business processes will lead to new products and services, innovative business models, and greater business growth.

Vendors Profiled in this Report
Astea, ClickSoftware, Coresystems, IFS, Mobile Reach, Oracle, Praxedo, PTC, RealWear, Salesforce, ServiceMax, ServicePower, Vital Enterprises, Zinc