by Pat Nolan, with David Krebs, December 2018
What questions are addressed?
What are the prominent end user priorities, problems and sentiments regarding their traditional voice-enabled workflow solutions?
How are evolving technologies affecting feature requirements of a competitive voice solution?
In what ways are traditional voice solutions reaching beyond their dominant warehousing and logistics use cases?
How are top vendors of next gen voice solutions, primarily digital assistants, developing their product for enterprise adoption?
Vendors listed in this report
Amazon,
Cisco,
Ehrhardt + Partner,
Hub One,
Ivanti,
Lucas Systems,
MCL,
Oracle,
SAP,
Symphony RetailAI,
Theatro,
Vocera,
Vocollect (Honeywell),
Voxware