Voice Enablement for Business-Critical Workflows

by Pat Nolan, with David Krebs, December 2018

What questions are addressed?

  • What are the prominent end user priorities, problems and sentiments regarding their traditional voice-enabled workflow solutions?

  • How are evolving technologies affecting feature requirements of a competitive voice solution?

  • In what ways are traditional voice solutions reaching beyond their dominant warehousing and logistics use cases?

  • How are top vendors of next gen voice solutions, primarily digital assistants, developing their product for enterprise adoption?

Vendors listed in this report

Amazon, Cisco, Ehrhardt + Partner, Hub One, Ivanti, Lucas Systems, MCL, Oracle, SAP, Symphony RetailAI, Theatro, Vocera, Vocollect (Honeywell), Voxware

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