Enterprise Mobility & the
Connected Worker Report

Field Service Management

by Spencer Gisser, with David Krebs, February 2019

What questions are addressed?

  • What pressures have driven investment in field service management?

  • What capabilities distinguish top field service management providers from their competitors?

  • Which markets are most promising for field service management adoption, and what upcoming changes will affect demand?

  • What is the significance of advanced capabilities such as IoT, smart glasses, and augmented reality?

  • Which major trends will drive growth in field service management?

Vendors listed in this report

Astea, ClickSoftware, Coresystems, IFS, Mobile Reach, Oracle, Praxedo, PTC, RealWear, Salesforce, ServiceMax, ServicePower, Vital Enterprises, Zinc

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