Foundational Layout and Requirements of Enabling Omni-channel Retail Initiatives

by Nick Elia, with David Krebs, February 2018

Key questions addressed in this report include:

  • What were the total and forecasted shipments of mobile computing as well as AutoID & Data Capture devices going into the retail shop floor and warehouse?
  • What was the forecasted share of spend on both mobile computing as well as AutoID & Data Capture devices specifically for retail organizations leveraging Omnichannel initiatives within their operations?
  • What is the breakdown of total retail and E-commerce sales by region? What are some current retail trends & insights for each respective region?
  • How has Omnichannel initiatives impacted the profitability of retail organizations?
  • Who are some retail organizations that are leveraging key Omnichannel initiatives within their operations?
  • What do the current and 2018 dedicated budgets look like for retail technology and operational improvements?
  • What are some of the current and emerging store transformation and warehouse technology trends?
  • What are some of the key requirements and challenges of enabling the unified commerce experience?
  • What are some of the strategic priorities and channels that represent a major opportunity for retail organizations to increase market share and drive sales?
  • What do retail organizations warehouses look like from an inventory accuracy standpoint?
  • What are some best practices for retail organizations adopting a unified commerce approach?

Vendors listed in this report:

Brightpearl Software, Honeywell, IBM, JDA Software, Magento Commerce, Manhattan Associates, NCR Corporation, Peak-Ryzex, SAP, Tulip Retail, Zebra Technologies

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