AutoID & Data Capture Report

Frictionless Commerce: The Go or No-Go Decision

by Andy Adelson, with David Krebs, November 2018

Amazon Go and Alexa, plus several similar services, are popping up worldwide. What's the technology and the business model? Are these a fad or the future, an opportunity or a threat?

A lady walks into a store, grabs a sandwich, chips and a drink, and takes off. Next, lots of white collar brown baggers do the same thing. No cashier sees or stops them. Is everyone shoplifting? Is the store being looted?

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