by David Krebs, April 2015
Inside this VDC View:
The rise in importance of mobile devices has been a key factor in the revamping of the enterprise inbox, particularly in regards to user interface.
Next-gen email creates a more integrated experience, going beyond the calendar to incorporate chat functionality, improved triage, and prioritization.
Successful solutions will need to provide cross-application and cross-platform functionality as an integral element, particularly as new form factors like wearables become more widespread.
Security and privacy remain key concerns, as email remains the enterprise application most vulnerable to data leakage.