Field mobility solutions provide enterprises with real-time visibility, enabling field mobility workers to engage with customers at the point of interaction. With the continued need to improve real-time decision making and increase productivity, the market for field mobility solutions is expected to increase from $14 billion to $23 billion by 2015. Employing an efficient and effective field service operation is already becoming a competitive differentiator for a lot of forward thinking organizations, and capitalizing on technological advancements will be a key opportunity for suppliers. Please click here if you'd like to listen to our latest QuickCast on Field Mobility.
Based on our enterprise mobility end-user survey that was fielded in Q2 2011, the demand for real-time product and customer information ranked the highest among the field mobility pain points. Whether we are talking about a field service technician or a field sales representative, the advancements in technology, along with the improvements made in wireless coverage, enable organizations to equip these field workers with the necessary solutions to be fully capable of resolving issues/ closing transactions at the point of interaction.