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Complimentary Research & Webcasts

Drawing from its deep expertise and large portfolio of syndicated market research, VDC's Automatic Identification and Transaction Automation Practice is pleased to offer select documents at no charge. Produced by the AutoID research team, these documents contain ideas, insights and market data that can help you better understand your markets while exposing you to the high-caliber research and analysis of our team.

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WebcastsVDC webcasts are produced and delivered by VDC's leading analysts and provide a special opportunity to learn from their deep market knowledge. The content is drawn from recently completed research programs, and is specifically designed to provide actionable ideas and insights to industry participants. Listen to pre-recorded wecasts now, or sign up for an upcoming live event!Top
Event Name: Barcode and RFID – Market Update & 2010 OutlookListen Now!
Overview:Registration is required to view this recording. 2009 was a challenging year for barcode suppliers. And while the RFID segment did not experience negative growth, it did contract. Many deploying enterprises cut their budgets, planned projects were placed on hold, and pilot projects didn’t progress to full scale deployments. The good news is that VDC’s most recent data suggests that this is changing. Many suppliers are seeing their opportunity pipelines rebound and are anxiously awaiting a gradual return to growth in 2010. In this webcast, we will discuss the opportunities and challenges facing barcode and RFID equipment providers in 2010.
Date/Time:1/20/2010 1:00 p.m. EST  (Recording Available. Click Link Above to View/Listen)
Length:60
Event Name: Retail & Transaction Automation Equipment – Market Update & 2010 OutlookListen Now!
Overview:Please note registration is required to view this recording. During this webcast we discuss the opportunities and challenges facing retail & transaction automation equipment providers in 2010. Specifically: What are the macro economic trends that will impact future investments in retail automation technologies? What are retailer and b-to-c operators strategic and investment priorities in 2010? Which markets segments will provide the strongest near term growth opportunities? Will the upgrade/ extension market be a more important source of revenue in the current/ emerging environment? Should peripherals and accessories lines receive a greater share of sales and marketing investment? How has the recession-shaped current environment impacted self-service investment? Deployment? Operation?
Date/Time:1/19/2010 1:00 p.m. EST  (Recording Available. Click Link Above to View/Listen)
Length:60
Event Name:  Next Gen for Self-Service Solutions: Managed Services Listen Now!
Overview:Please note that registration is required to view this webcast recording. Interest in self-service solutions – especially a broad range of kiosk configurations - continues to grow in most regional markets. Self-service is now a high priority item on marketing, operations, and IT investment agendas. However, when it comes to funding self-service solution deployment, many operations managers are challenged - not only by the CFO’s capital conservation mandates - but also by the CIO’s need to manage traditional IT acquisition and licensing requirements. The answer to that challenge is increasingly: managed services.

During this webcast, VDC Research and executives from NCR and MaxBox Digital Retail discuss the opportunity for managed services deployment for self-service solutions.
Date/Time:10/8/2009 1:00 p.m. EST  (Recording Available. Click Link Above to View/Listen)
Length:60 Minutes
Executive BriefsVDC Executive Briefs are executive level summaries of our in-depth research products, and generally range from 5 to 15 pages in length. They include select market data, discussion of the most significant market trends, and insights from our leading analysts.Top
Title of Summarized Report: TOUCH SCREEN SENSORS AND DISPLAYS, 2009 | | Touch Screen Sensors
Publication Date:February 2010
Page Count:7
Registration Required?Yes
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Title of Summarized Report: TOUCH SCREEN SENSORS AND DISPLAYS, 2009 | | Touch Screen Displays
Publication Date:February 2010
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | PRODUCT & SERVICE OFFERINGS | Product Market Drivers, Customer Requirements & Plans
Publication Date:November 2009
Page Count:7
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | EMERGING, CONVERGING & COMPETING TECHNOLOGIES | Real-Time Location Systems, Supply-Side Analysis
Publication Date:November 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | BAR CODE PRINTING & DIRECT PART MARKING TECHNOLOGIES | Market Drivers, Customer Requirements & Plans
Publication Date:November 2009
Page Count:6
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | BAR CODE PRINTER CONSUMABLES & RFID TRANSPONDERS | Market Drivers, Customer Requirements & Plans
Publication Date:November 2009
Page Count:7
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | HANDHELD & STATIONARY SCANNERS & SCAN ENGINES | Market Drivers, Customer Requirements & Plans
Publication Date:November 2009
Page Count:7
Registration Required?Yes
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Title of Summarized Report: ELECTRONIC PRODUCT CODE UHF RFID SOLUTIONS, 2009 | | Basic Package
Includes: (1) estimates and forecasts, (2) high-level supplier shares (global and regional supplier shares by product group only), (3) quarterly bulletins, and (4) VDC analysis.
Publication Date:October 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: ELECTRONIC PRODUCT CODE UHF RFID SOLUTIONS, 2009 | | Deluxe Package
Includes: (1) estimates and forecasts, (2) detailed supplier shares, (3) end user requirements and preferences, (4) opportunity analysis, (5) quarterly bulletins, (6) Customized Executive Summary, and (7) VDC analysis.
Publication Date:October 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | STATIONARY BAR CODE SCANNERS | Stationary Bar Code Scanners: Global
Publication Date:September 2009
Page Count:9
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | HANDHELD & STATIONARY SCANNERS & SCAN ENGINES | Handheld Scanners, Supply-Side Analysis
Publication Date:September 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | HANDHELD & STATIONARY SCANNERS & SCAN ENGINES | Stationary Scanners, Supply-Side Analysis
Publication Date:September 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | PRODUCT & SERVICE OFFERINGS | RFID Professional Services, Supply-Side Analysis
Publication Date:September 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | PRODUCT & SERVICE OFFERINGS | RFID Transponders, Supply-Side Analysis
Publication Date:September 2009
Page Count:9
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | PRODUCT & SERVICE OFFERINGS | RFID Readers, Supply-Side Analysis
Publication Date:September 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | PRODUCT & SERVICE OFFERINGS | RFID Printer/Encoders & Applicators, Supply-Side Analysis
Publication Date:September 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | PRODUCT & SERVICE OFFERINGS | RFID Middleware & Edge, Supply-Side Analysis
Publication Date:July 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2009 | EMERGING, CONVERGING & COMPETING TECHNOLOGIES | Contactless Smartcard & RFID Ticketing Systems, Supply-Side Analysis
Publication Date:July 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | BAR CODE PRINTING & DIRECT PART MARKING TECHNOLOGIES | Bar Code Printers & RFID Printer-Encoders, Supply-Side Analysis
Publication Date:July 2009
Page Count:8
Registration Required?Yes
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Title of Summarized Report: SELF-SERVICE AND CUSTOMER INTERACTION MANAGEMENT SOLUTIONS, 2009 | | Retail In-Store
Publication Date:April 2009
Page Count:10
Registration Required?Yes
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Title of Summarized Report: SELF-SERVICE AND CUSTOMER INTERACTION MANAGEMENT SOLUTIONS, 2009 | | Hospitality
Publication Date:April 2009
Page Count:10
Registration Required?Yes
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Title of Summarized Report: SELF-SERVICE AND CUSTOMER INTERACTION MANAGEMENT SOLUTIONS, 2009 | | Health Care
Publication Date:April 2009
Page Count:10
Registration Required?Yes
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Title of Summarized Report: KIOSKS FOR SELF-SERVICE AND INTERACTIVE APPLICATIONS, 2008 | | Kiosks for Self-Service and Interactive Applications: Americas
Publication Date:December 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: KIOSKS FOR SELF-SERVICE AND INTERACTIVE APPLICATIONS, 2008 | | Kiosks for Self-Service and Interactive Applications: EMEA
Publication Date:December 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: KIOSKS FOR SELF-SERVICE AND INTERACTIVE APPLICATIONS, 2008 | | Kiosks for Self-Service and Interactive Applications: Asia-Pacific
Publication Date:December 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | Retail-Based Kiosks
Publication Date:November 2008
Page Count:5
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2008 | RFID PRODUCT & SERVICE OFFERING ANALYSES | RFID Middleware
Publication Date:August 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | Handheld POS Bar Code Scanners
Publication Date:August 2008
Page Count:7
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | Stationary POS Bar Code Scanners
Publication Date:August 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2008 | RFID PRODUCT & SERVICE OFFERING ANALYSES | Contactless Smartcard Systems
Publication Date:August 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2008 | RFID PRODUCT & SERVICE OFFERING ANALYSES | RFID Professional Services
Publication Date:August 2008
Page Count:5
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | BAR CODE PRINTERS | Bar Code Printers: Global
Publication Date:August 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | BAR CODE PRINTERS | Bar Code Printers: EMEA
Publication Date:August 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | BAR CODE PRINTERS | Bar Code Printers: Asia-Pacific
Publication Date:August 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | POS Receipt Printers
Publication Date:July 2008
Page Count:7
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | Self-Checkout Solutions
Publication Date:June 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | Stationary and Mobile Transaction/Payment Terminals
Publication Date:June 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | POS Terminals/Workstations
Publication Date:May 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2008 | RFID PRODUCT & SERVICE OFFERING ANALYSES | RFID Printer/Encoders and Applicators
Publication Date:May 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | STATIONARY BAR CODE SCANNERS | Stationary Bar Code Scanners: Americas
Publication Date:May 2008
Page Count:9
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | STATIONARY BAR CODE SCANNERS | Stationary Bar Code Scanners: EMEA
Publication Date:May 2008
Page Count:9
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | STATIONARY BAR CODE SCANNERS | Stationary Bar Code Scanners: Asia-Pacific
Publication Date:May 2008
Page Count:9
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | HANDHELD BAR CODE SCANNERS | Handheld Bar code Scanners: Global
Publication Date:April 2008
Page Count:10
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2008 | RFID PRODUCT & SERVICE OFFERING ANALYSES | RFID Transponders
Publication Date:April 2008
Page Count:8
Registration Required?Yes
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Title of Summarized Report: RFID BUSINESS PLANNING SERVICE, 2008 | RFID PRODUCT & SERVICE OFFERING ANALYSES | RFID Readers
Publication Date:April 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: RETAIL AUTOMATION EQUIPMENT PLANNING SERVICE, 2008 | | Electronic Shelf Label
Publication Date:April 2008
Page Count:7
Registration Required?Yes
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Title of Summarized Report: NEAR FIELD COMMUNICATION, 2008 | | Emerging Market Analysis
Publication Date:April 2008
Page Count:5
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | HANDHELD BAR CODE SCANNERS | Handheld Bar code Scanners:EMEA
Publication Date:April 2008
Page Count:10
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | HANDHELD BAR CODE SCANNERS | Handheld Bar code Scanners:Asia-Pacific
Publication Date:April 2008
Page Count:10
Registration Required?Yes
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Title of Summarized Report: RFID IN CHINA, 2007 | | RFID in China
Publication Date:February 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: MOBILE TRANSACTION PRINTERS, 2008 | | Mobile Transaction Printers: Global Market Demand Analysis, Third Edition
Publication Date:February 2008
Page Count:6
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2008 | HANDHELD BAR CODE SCANNERS | Handheld Bar code Scanners:Americas
Publication Date:January 2007
Page Count:11
Registration Required?Yes
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Title of Summarized Report: AIDC GLOBAL INDUSTRY BUSINESS PLANNING SERVICE, 2009 | BAR CODE PRINTER CONSUMABLES & RFID TRANSPONDERS | Consumables, Supply-Side Analysis
Publication Date:January 2007
Page Count:7
Registration Required?Yes
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Research NotesVDC Research Notes present compelling data, insights and ideas related to our research coverage. Our Research Notes are generally focused on specific trends, issues and opportunities that are of great interest to a given market, and that have the potential to significantly impact the rate and direction of market growth.Top
Document Title: NCR AUGMENTS PRODUCT PORTFOLIO BY PURCHASING NETKEY’S ASSETS
Publication Date:November 2009
Excerpt:On November 2, NCR Corporation (NYSE: NCR) officially announced purchasing the assets of Netkey, a leading provider of enterprise-class software for the development, deployment, management and security of self-service kiosk and digital signage applications.
Page Count:6
Registration Required?Yes
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Document Title: BAR CODES: CREATING, AUTOMATING NEW RETAIL AND PERSONAL TRANSACTIONS
Publication Date:October 2009
Excerpt:The hallmark of managed services – an on-demand service model providing companies of all sizes with the benefits of the latest technologies and world-class services with materially reduced capital and resource commitments – has long been associated with traditional enterprise and back-office applications. Now, applications associated with core business operations that sit just outside the traditional enterprise IT domain – or in some cases overlap with it – are being fit into the managed services model, with customers realizing the same benefits.
Page Count:8
Registration Required?Yes
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Document Title: MANAGED SERVICES: RFID’S NEWEST DEPLOYMENT METHOD AND BUSINESS MODEL
Publication Date:September 2009
Excerpt:The RFID market remains highly fragmented, crowded with middling solutions and difficult to scale and generate significant, sustainable profits. And yet, it continues to grow through the recession, albeit at a much reduced rate. Clearly, users in many segments are conserving capital any way they can, including slowing their RFID rollouts and delaying their RFID pilots.
Page Count:8
Registration Required?Yes
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Document Title: MANAGED SERVICES: THE NEXT GENERATION APPROACH TO SELF-SERVICE SOLUTIONS
Publication Date:July 2009
Excerpt:Managed services or hosted deployment methods are an emerging approach to investment in transaction automation technology – especially when it comes to self service solutions. In a recent survey of nearly 400 enterprises evaluating or supporting self service solutions, the attractiveness of managed services compared to current cost capital investment/variable cost operation and maintenance models was highlighted.
Page Count:4
Registration Required?Yes
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Document Title: MOBILE PRINTERS: GLOBAL DEMAND ANALYSIS
Publication Date:July 2009
Excerpt:The market for mobile printers is growing more rapidly than the established stationary printer segment, largely due to advancements in wireless connectivity that allows mobile workers to access relevant information, capture data and communicate with enterprise software in real time.
Page Count:3
Registration Required?Yes
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Document Title: TOUCH SCREEN SENSORS AND DISPLAYS
Publication Date:March 2009
Excerpt:The current IT investment environment may be the most cost-sensitive since the first commercial deployment of the solid state transistor. And yet, demand for solutions with touch screens, which are materially more expensive than traditional displays, are growing rapidly. In a previous Research Note, VDC Research explored some of the highlights of touch screen market acceptance and expansion generally. In this note, we explore the features, functions and benefits that touch screen suppliers are offering that is driving the continued market expansion, revenue growth and sustained profitability of these enabling technologies.
Page Count:3
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Document Title: SELF-SERVICE AND CUSTOMER INTERACTION MANAGEMENT SOLUTIONS
Publication Date:November 2008
Excerpt:The most successful retailers (or b-to-c enterprises) over the next decade will be those that do not look to 'manage' customers, associates and partners, but empower them, and the right self-service technologies can drive that empowerment. We believe that this empowerment will enable customers to have their core needs met more completely, faster and more cost-effectively. The data and information that is delivered by the right self-service solutions can do that.
Page Count:3
Registration Required?Yes
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Document Title: BAR CODES: CREATING, AUTOMATING NEW RETAIL AND PERSONAL TRANSACTIONS
Publication Date:March 2008
Excerpt:As bar code continues its march into virtually every nook and cranny of an individual’s day-to-day life, new applications outside of ‘traditional’ enterprise markets are emerging, creating a host of new opportunities for the supply and channel communities and increasing the end user’s exposure to bar code technology in new retail environments and at home. “Increased price erosion, well-understood value propositions, and a more technologically savvy consumer are opening doors for bar coding,” cites Kevin Permenter, AIDC Analyst at VDC Research Group. “Although the enterprise has driven bar code technology, applications in emerging markets such as entertainment, education, and home-based environments are expected to play a key role in the evolution of the market – and perhaps the technologies – over the next five years.”
Page Count:5
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Document Title: NEAR FIELD COMMUNICATIONS: NOT A NEAR TERM OPPORTUNITY
Publication Date:February 2008
Excerpt:We’ve been expecting this for a while – the ability to use a mobile device such as a cell phone for contactless payment, security and ticketing applications, or even to interface with other networked, digital devices. While cell phones continue to add features and capabilities almost monthly, we will have to wait for Near Field Communications (NFC) technology for some of the most powerful applications.
Page Count:4
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Document Title: RETAIL AUTOMATION EQUIPMENT
Publication Date:November 2007
Excerpt:Retail automation equipment and systems are becoming an increasingly standard and necessary part of a wide range of retail businesses. The disaggregation of retail automation infrastructures, driven in part by the penetration of standards-based enabling technologies, has reduced the cost of developing and deploying retail automation solutions. While retailers in virtually every global market segment continue their search for competitive advantage in customer service and delivery cost, they remain fairly cautious in their application of retail automation technology.
Page Count:4
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Document Title: MOBILE COMPUTING TOTAL COST OF OWNERSHIP: MORE RELEVANT THAN EVER
Publication Date:October 2007
Excerpt:The use of mobile computing solutions is exploding within enterprises to the point that notebook shipments are about to outpace traditional desktop computer shipments. However, mobile computing represents uncharted territory for many organizations, when considering the complexities of managing and supporting this increasingly distributed computing infrastructure. Critical for organizations will be an unbiased assessment of the total cost of ownership (TCO) of mobile platforms.
Page Count:3
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Document Title: TOUCH SCREEN SENSORS
Publication Date:September 2007
Excerpt:Touch screen sensors are changing the way humans and machines interface. These devices offer more control and functionality at the “touch of a finger” and are influencing nearly every market; from retail to health care, from driving to watching television.
Page Count:5
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Document Title: KIOSKS: BUSINESS TRANSFORMATION TOOLS, AND KEY ECONOMIC INDICATORS
Publication Date:August 2007
Excerpt:We believe that kiosk deployment is a signpost of sorts for determining current position and future potential of tier 1 and tier two retailers and consumer services business. VDC believes that the power of the intelligent application of information AND transaction kiosks will provide certain companies with significant competitive advantage. And that advantage will be pursued by agile peers, in part through their investment in self-service and interactive kiosks.
Page Count:3
Registration Required?Yes
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Document Title: THE SCOOP ON RFID IN CHINA
Publication Date:July 2007
Excerpt:Get ready to feel the impact of China on the RFID industry. RFID has arrived in China in an unprecedented manner and there is momentum behind their effort. Over the past year, more than 200 million identification cards were issued in support of the country’s National ID program – arguably the largest RFID program in the world to date – and the UHF bandwidth was authorized for RFID applications, opening the doors for source tagging of a significant portion of the imports to the US.
Page Count:3
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Document Title: MOBILE TRANSACTION PRINTERS
Publication Date:January 2007
Excerpt:More MTP installations are not simply collecting data, they are processing transactions. And these transactions require customer signature for payment, proof of delivery and acceptance of services provided. In some companies, receipts are required for customers’ follow-on transactions. Consider emergency service calls for customers without service plan protection, or COD deliveries, or warranty extensions. These transactions require documentation. They require Mobile Transaction Printers (MTP).
Page Count:4
Registration Required?Yes
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